Trade access

Privacy Policy

Last Updated: April 2026

1. Introduction

Scott Dawson Pty Ltd trading as Dawsons Handcrafted (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

Contact Us:

  • Email: info @ dawsonshandcrafted.com

  • Business: Scott Dawson Pty Ltd TA Dawsons Handcrafted

  • Location: Australia

2. What Information We Collect

We collect information in the following ways:

Information You Provide Directly:

  • Name

  • Email address

  • Postal address

  • Any other information you voluntarily provide through contact forms, newsletter sign-ups, or service inquiries

Information Collected Automatically:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visits

  • Referring website information

3. How We Use Your Information

We use your information for the following purposes:

  • To deliver the services you request

  • To respond to your inquiries and customer service requests

  • To send promotional emails and newsletters (only with your consent)

  • To improve our website and services

  • To comply with legal obligations

  • To analyse website usage through Google Analytics and Facebook Pixel

4. Tracking Technologies

Google Analytics We use Google Analytics to understand how visitors use our website. Google Analytics collects information about your visits in an aggregated form. You can opt out by visiting Google’s opt-out page or adjusting your browser settings.

Facebook Pixel We use Facebook Pixel to track visitor activity and deliver targeted advertising. This helps us understand our audience and improve our marketing. You can control Facebook ads in your Facebook settings.

5. Newsletter and Email Marketing

When you opt in to our newsletter, we collect your name and email address. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We may use email marketing platforms and CRM systems to manage your information and send you communications about our services.

6. Third-Party Services

We use the following third-party services that may collect your information:

  • Google Analytics – website analytics

  • Facebook Pixel – advertising and audience tracking

  • CRM Platform – customer relationship management

  • Email Marketing Platform – newsletter and promotional communications

These third parties have their own privacy policies. We recommend reviewing them.

7. Data Storage and Security

We keep your personal information for as long as you are an active customer or subscriber. Once you are no longer an active customer, we will securely delete or anonymize your data, unless we are required to keep it for legal reasons.

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Ask us to delete your information (right to be forgotten)

  • Opt out of marketing communications

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at info @ dawsonshandcrafted.com

9. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date. Your continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Scott Dawson Pty Ltd TA Dawsons Handcrafted Email: info @ dawsonshandcrafted.com Location: Australia

This privacy policy is compliant with Australian Privacy Act requirements.